Shipping & Returns

At { MD ALI STORE } we aim to provide fast and reliable shipping to all our customers.

1. Shipping:

   • Processing Time: Orders are processed within [insert time, e.g., 1-3 business days].
   • Shipping Rates & Delivery Time: We offer standard and expedited shipping options. Delivery times vary by location, ranging from [insert timeframe, e.g., 5-7 business days].
   • Tracking: Once your order ships, you'll receive a tracking number via email.

2. Returns:

   • Eligibility: Items must be unused and in original packaging. Returns are accepted within [insert timeframe, e.g., 30 days] of purchase.
   • Process: To initiate a return, please contact our support team at [insert contact info]. Once approved, you’ll receive instructions on how to ship your item back.
   • Refunds: Once we receive your returned item, we’ll inspect it and issue a refund to your original payment method within [insert timeframe, e.g., 5-10 business days].

3. Exchanges:

   • If you wish to exchange an item, please follow the same return process and specify your request for an exchange.

4. Non-returnable Items:

   • Certain items like perishable goods, customized products, or intimate items are non-returnable. Please review product listings for more information.

5. Damaged or Defective Items:

   • If you receive a damaged or defective item, contact us immediately with photos, and we’ll arrange for a replacement or refund.